Privacy Policy

Podz Play (“Podz Play”, “our”, “we” and “ours”) and our partners respect your privacy.

Please read this privacy policy carefully to understand how your personal data is collected, processed and stored when you use the Podz Play website, accessible at https://www.podzplay.de .

All personal data collected on this website are processed under the responsibility of VIRTUAL ECOM LTD, registered in the London Companies Register under number 15775920 and having its registered office at 20 Wenlock Road, London N1 7GU.

According to the applicable data protection regulations, Podz Play is therefore responsible for data processing.

This privacy policy describes:

  1. How Podz Play uses your personal information
  2. How Podz Play shares your personal information
  3. How Podz Play protects your personal data
  4. Where Podz Play stores and transfers your personal data
  5. How to exercise your rights regarding your personal data
  6. Changes to the Privacy Policy
  7. How to contact us

I. How Podz Play uses your personal information

Podz Play may use your personal information for the following purposes:

  • Creating your customer account on this website
  • Managing orders for products and/or services
  • Publishing and managing your reviews and/or comments on the website
  • Sending our newsletter if you have subscribed
  • Responding to your contact requests submitted through our website

The data collected is necessary to fulfill the contract with Podz Play when you use our website to order products and/or services.

However, the processing of your personal data for sending the newsletter is based exclusively on your consent, which you can withdraw at any time. If you do not agree to receive the newsletter, this does not prevent you from creating a customer account and placing orders on our website.

We respect your privacy and the information you choose to share in connection with our SMS marketing service. We use this information to send you text notifications (regarding your order, including abandoned cart reminders), SMS marketing offers, and transactional SMS messages, including requests for reviews from us.

Our website uses cookies to keep track of the items in your shopping cart, including when you have abandoned your order. This information is used to determine when to send shopping cart reminders via SMS.

II. How Podz Play shares your personal information

Within Podz Play, your personal data will be collected, processed and stored by authorized personnel, including customer service, marketing department and IT department, in accordance with the respective processing purposes.

We do not share personal information with other companies, organizations and individuals unless one of the following conditions is met:

(1) Disclosure with Prior Consent : After obtaining your consent, Podz Play will disclose the information you authorized to the specific third parties or categories of third parties specified at the time of obtaining your consent.

(2) Sharing with our service providers : Podz Play may also share your information with companies that perform services for us or on our behalf. These service providers include IT service providers such as our hosting provider or our email delivery provider, delivery services for our products, or marketing service providers. These service providers may only use your information to perform services on Podz Play's behalf.

(3) Compliance with legal obligations : Podz Play may disclose your information as required by law, to resolve legal disputes, or as legally ordered by judicial or administrative authorities.

Podz Play will ensure the lawfulness of any transfer of personal data through data processing agreements with the companies to which your personal data is shared and will require them to comply with this Privacy Policy and to take appropriate security and data protection measures when processing personal data.

III. How Podz Play protects your personal data

Podz Play cares about the security of your personal information and has adopted industry standard practices to protect your personal information and prevent unauthorized access, disclosure, use, alteration, damage, or loss of this information.

We have also taken the necessary precautions to ensure the security and confidentiality of the data through our hosting provider and, in particular, to ensure that it is not falsified, damaged or disclosed to unauthorized persons.

Podz Play also takes the following organizational measures:

(1) We take appropriate and feasible measures to ensure that the personal data collected are limited to the minimum necessary in accordance with the purposes for which they are processed.

(2) We will only keep your personal data for as long as it is strictly necessary for the purpose of processing, unless the retention of your data is required or permitted by law. For example, we will keep the data related to the execution of your orders for the legally required period for keeping accounting records, which is a maximum of 10 years from the relevant financial year.

(3) We use access control mechanisms to ensure that only authorized personnel can access your personal data.

In the event of a personal data breach, Podz Play will comply with legal and regulatory requirements to report data breaches to applicable regulators and/or data subjects.

IV. Where Podz Play stores and transfers your personal data

Your personal data is stored in the hosting infrastructures of our provider, Shopify Inc, in France.

When such transfers take place, we ensure that these personal data transfers are governed by applicable rules to ensure an adequate level of data protection, either through an adequacy decision by the European Commission or through legal instruments such as data transfer agreements containing the European Commission's standard contractual clauses.

For inquiries regarding recipients and transfers of data outside the European Union, please contact us at the addresses indicated in the “How to contact us” section.

V. How you can exercise your rights regarding your personal data

You have the right to access, rectify, erase, restrict, object to the processing of your personal data, as well as the right to establish guidelines for the handling of your data after your death and the right to data portability.

You can contact us at any time at the addresses indicated in the "How to contact us" section to exercise your rights in accordance with current regulations. You must indicate which right you wish to exercise and all the necessary details for us to process your request.

These rights will be exercised in accordance with the applicable regulations.

  • Right of access means that you can ask us at any time whether we process personal data about you and, if so, which data is concerned and what features of the processing are carried out.

  • Right to rectification means that you can ask us to rectify your personal data if it is inaccurate. You can also request that your personal data be completed if it is incomplete, where relevant for the purpose of the processing.

  • Right to erasure means that you can request that your personal data be erased, in particular if:

    -- whose storage is no longer necessary for the purposes for which they were collected;

    -- your personal data are processed based on your consent, you wish to withdraw this consent and there is no other legal basis for the processing;

    -- you have objected to the processing of your personal data and therefore wish to have it deleted;

    -- your personal data have been processed unlawfully;

    -- your personal data must be erased in order to comply with a legal obligation provided for either by European Union law or by French law.

  • Right to restriction of processing means that you can request that the processing of your personal data be restricted:

    -- if you contest the accuracy of your personal data for a period enabling us to verify its accuracy;

    -- if, after having ascertained that processing is unlawful, you prefer the restriction of processing to the erasure of personal data;

    -- if we no longer need your personal data for processing, but they are still necessary for the establishment, exercise or defense of legal claims;

    -- if you have objected to the processing of your personal data and you wish to restrict processing while we verify whether the legitimate interest you have indicated is justified.

The restriction of processing means that the